faq

How do I know my tickets are genuine?

We only source through trusted partners and verified networks built over 20 years in the industry. Every ticket is guaranteed valid for entry.

How fast can you source tickets?

It depends on the event, but many requests are fulfilled within hours – especially for major concerts and sporting events.

Do you handle last-minute events?

Yes, we specialise in urgent requests and same-day turnarounds whenever possible.

Can you get VIP or hospitality packages?

Absolutely. We can often secure VIP seats, boxes, and hospitality experiences on request.

What types of events do you cover?

Concerts, festivals, sports, comedy, and theatre - any event, anywhere in the world.

What happens if I can no longer attend the event?

We’ll find a new buyer for your tickets and inform you of the resale price.

Do you deliver e-tickets or physical tickets?

Most tickets are delivered electronically, but for certain events physical delivery or collection may be required. Our fulfilment team will confirm the details.

Can I sell my tickets through TT Supply?

Yes - visit our ‘Services’ page and message us directly on WhatsApp.

How do payments work?

Once your order is confirmed, we’ll send you an invoice to pay via BACS (bank transfer).

What if the event is cancelled?

You’ll receive a full refund.

What if the event is rescheduled?

Your tickets will remain valid for the new date in line with our Terms & Conditions.

Can I speak to someone directly?

Always. No bots or automated systems - just real people available 7 days a week from 8am to 10pm.